I’m a seasoned writer with the confidence to take the lead and the humility to seek a compromise. I’m a collaborator and lifelong learner excited to discover my next adventure.

Projects & Skills

https://melanybiekarck.com/content-research-testing

Data-informed content

I drew insights from user research to inform content decisions and quickly pivoted when an engineering constraint surprised us.

https://melanybiekarck.com/System-feedback-and-error-messages

Building user confidence

As an advocate for user needs, I pushed for and implemented helpful alerts and error messaging to strengthen user confidence.

https://melanybiekarck.com/Cross-function-collaboration

Aligning business and users

Collaborating with marketers and other stakeholders to design experiences that increased user love (NPS).

http://melanybiekarck.com/ux-writing-foundations-enterprise

Building standards and guidelines

By establishing repeatable patterns, I was able to scale content while maintaining quality and consistency.

A bit about me…

I’ve always loved language. My first illustrated story was about Unicorns 🦄. Years later I began planning content strategy and writing long content for blogs and digital publications. Ten years ago, I discovered UX writing. Over the past decade, there’ve been times when it seemed wise to pursue another career, but I just can’t shake UX writing & content design. This career path demands writing, problem-solving, strategy, and stakeholder management skills that make it so challenging — and so much fun!