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I’m a seasoned writer, with almost 10 years of experience collaborating on product teams and crafting accessible and inclusive content.
Projects & Skills
Data-informed content
I drew insights from user research to inform content decisions and quickly pivoted when an engineering constraint surprised us.
Building user confidence
As an advocate for user needs, I pushed for and implemented helpful alerts and error messaging to strengthen user confidence.
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Aligning business and users
Collaborating with marketers and other stakeholders, I helped design experiences that increased user love (NPS).
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Building standards and guidelines
By establishing repeatable patterns, I was able to scale content while maintaining quality and consistency.
A bit about me…
I’ve always loved language. My first illustrated story was about Unicorns 🦄. Years later I began planning content strategy and writing long content for blogs and digital publications. Ten years ago, I discovered UX writing. Over the past decade, there’ve been times when it seemed wise to pursue another career, but I just can’t shake UX writing & content design. This career path demands writing, problem-solving, strategy, and stakeholder management skills that make it so challenging — and so much fun!
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